Pegasystems

Pegasystems Extends Omnichannel Predictive Analytics Across Entire CRM … – MarTech Advisor

MarTech Advisor Pegasystems Extends Omnichannel Predictive Analytics Across Entire CRM …MarTech AdvisorPegasystems Inc. (NASDAQ: PEGA), the software company empowering the world's leading enterprises with strategic business applications, today announced that its industry leading Customer Decision Hub, including predictive analytics, Next-Best…

Pegasystems Transforms Customer Service with Advanced Social Collaboration … – Call Centre Clinic News (press release)

Pegasystems Transforms Customer Service with Advanced Social Collaboration …Call Centre Clinic News (press release)Pegasystems Transforms Customer Service with Advanced Social Collaboration and Predictive Analytics. 4th March 2013 – Pegasystems Inc the leader in Business Process Management (BPM) and a leading…

Pegasystems Transforms Customer Service With Advanced Social Collaboration … – MarketWatch (press release)

Pegasystems Transforms Customer Service With Advanced Social Collaboration …MarketWatch (press release)Predictive and adaptive analytics anticipate customer needs while the decision engine generates relevant offers at appropriate times. This drives a significant increase in service satisfaction and offer acceptance rates. —…