Solution Provider Interview-Mary Grace Crissey, Global Marketing Manager for Analytics from SAS.


Today s podcast is a continuation of the coverage of the topic Predictive Analytics, To help us better understand the topic from a solution provider point of view, I interviewed Mary Grace Crissey, Global Marketing Manager for Analytics from SAS.  To listen to the entire interview follow the “click to play” link at the bottom of this post.

Transcript of Interview with Mary Grace Crissey

BILL CULLIFER: Greetings WOW Members and Web Professionals everywhere! Bill Cullifer here with the World Organization of Webmasters (WOW) and the WOW Technology Minute. Today’s podcast is a continuation of a series of podcasts on the subject of predictive analytics. To assist us in better understanding the topic from a solution provider point of view, I’m on the phone with Mary Grace Crissey, Global Marketing Manager for Analytics for SAS. Good afternoon Mary Grace and thanks for agreeing to this interview.

MARY GRACE CRISSEY: Well thank you for inviting me.

BILL: You bet. Mary Grace, SAS recently announced the company supercharges predictive analytics. What exactly do you mean when you write that SAS supercharges predictive analytics? And can you explain to the listeners and the viewers of this podcast what predictive analytics means to you?

MARY: Certainly. Well, the word supercharging was tossed in there because it shows my enthusiasm on this topic here.

BILL: All right.

MARY GRACE: I really am a firm believer that you can get some magical power, some turbo-charge and super-boost out of your day to day business, be it making decisions as an executive leader at the company or as a Web professional designing and promoting your webpage. All of these tasks that are commonly done in businesses today can be supercharged if you take advantage of predictive analytics. So when I say predictive analytics I’m talking about looking forward into the future with a strategic mindset. Analytics is a term that represents numbers and metrics and when you want to find patterns, you’re digging through data that you have collected, say of people who visited your website, or demographics of who these customers are, you can look at historical data and there’s a lot of valuable analytic information that you can find. But when you want to look forward and project onto the future, that’s when you’re talking about predictive analytics.

What was once reserved to say an Ivory Tower of the scientific investigations where the academic analyses were punching and forming and computing these number-crunching, data-mining technique, now it’s catching the eyes of successful business leaders. So armed with this latest technology we can all benefit today from crunching word and numbers at the same time. We can automate manual tasks that used to take a lot of people power and actually make informed, fact-based decisions.

BILL: Excellent. Excellent explanation. I’m curious to know Mary Grace, from your point of view, how much of this is preparation and how much of the process, if you will, is technology?

MARY GRACE: Good question because actually the technology and data-mining is sometimes looked at as one little piece of building a predictive model, but SAS has an enterprise intelligence platform that actually spans from the beginning where you collect the data and where you present the information on the webpage, or Web analytics, and where you make the models and actually where you make the decisions. SAS is talking about a solution which truly does entail consultants and experts, people power, behind the software.

BILL: Excellent. Well said. Thank you so much Mary Grace for your time today and for your terrific explanation of predictive analytics. We appreciate it. Bill Cullifer here with the World Organization of Webmasters (WOW), on the phone with Mary Grace Crissey, Global Marketing Manager for Analytics for SAS. Thanks for your time Mary Grace.

MARY GRACE: You’re welcome.